Delete your TrackAny.Click data

1. Disconnect in TrackAny.Click

Sign in at app.markengroup.cloud, open the relevant organization and project, choose TrackAny.Click, open Ads connections and disconnect the Meta or Google connection. This deletes the locally stored OAuth credential and prevents future synchronization by TrackAny.Click.

2. Revoke at the provider

For Meta, also remove TrackAny.Click from your Facebook or Meta Business integrations. For Google, remove TrackAny.Click from the Google Account third-party connections page. Provider-side revocation is controlled by Meta or Google and is separate from deletion of data already mirrored into TrackAny.Click.

3. Request stored-data deletion

Email office@marken-group.com from the email address used for your MarkenGroup Cloud Services account. Use the subject “TrackAny.Click data deletion” and include the organization name, project name, provider and advertising account ID. Do not include access tokens, passwords or advertising account secrets.

If you cannot use the account email, explain why and provide a safe way to verify your authority. We may request additional proof before acting so that one tenant cannot delete another tenant's data.

What we delete

After verification, the request can cover OAuth credentials, connection metadata, account bindings, mirrored daily advertising metrics, raw first-party events and derived TrackAny.Click reporting data for the identified project or connection. We confirm the scope before deletion when a request could affect other authorized organization members.

Timing and exceptions

We acknowledge requests and aim to complete verified deletion without undue delay and generally within 30 days. A limited record may be retained where required for fraud prevention, security, legal claims, accounting or another legal obligation. Backup copies expire through the applicable backup lifecycle and are not restored for normal product use.